Toggle Content

You know how small to medium-size businesses (SMEs) struggle to keep clients engaged and loyal.
What we do is determine the data you have about your customers that can give them access to make their day and keep them coming back. We use a combines App/Portal process to provide both from a single project. Our clients have benefitted from our expertise so now their clients don’t chase the lowest price, as our client gives them information and insight they did not have before.

You know how SMEs struggle to find the right software and systems that will truly make them more efficient and raise them to the next level.
What we do is using our 3 Step Technology Transition process, we can lead and manage the selection, evaluation and transition to new systems, and also help you access grants where possible.
A manufacturing client was able to install an ERP system in 6 weeks and realised their ROI much sooner than expected, leaving them ecstatic and ahead of KPIs.

You know how SMEs struggle to find the time to keep track of R&D Expenditure to the degree necessary to fully take advantage of the R&D Tax Incentive. What we do is provide a 6 Step Framework for enhancing your record keeping without increasing your workload. A packaging manufacturer has recently followed our framework and increased its claim by 30%. They are thrilled to be able to undertake more R&D this year and sleep well at night, knowing their documentation is robust.

You know how Software Developers struggle to determine the eligibility of their products for R&D Tax Incentive rebates. What we do is teach software developers to extract the eligible R&D properly and increase the Tax Incentive claim to their benefit. For Software Development Projects, documentation is paramount, and costs tracked and attributed to claimable activities.
We recently helped a software development company, who had shied away from claiming the R&D Tax rebate, to put in place our framework and they are reaping the benefits of a 43% Tax rebate.

You know how SMEs develop critical software to make their businesses efficient. These applications contain “special sauce” that makes their operation tick with an edge. However, they struggle to keep developers interested in staying to maintain the software applications, especially as technology advances, leaving the software orphaned. What we do is assemble a team of skilled developers that will adopt and support the software as it is — thus allowing you to reliably continue to use the sofwtare. Recently a glass manufacturer was able to keep three critical applications running avoiding major redevelopment and risk, as the business logic that precisely matched their business processes would be difficult to replicate without significant reverse engineering.

You know how SMEs struggle to meet the exacting requirements of large clients in their specific sector, for example – Rail. What we do is apply our 15 years experience with Barcoding and Track and Trace, to insert barcode labelling into production processes without significant disruption or added workload. A recent review of a Rail industry manufacturer’s operations resulted in the insertion of Barcode labelling and Electronic Data Interchange, which pleased their clients, aligned them with industry norms and best of all made their ability to deal with Rotables more efficient reducing leakage.

You know how SMEs struggle to compete with the big boys who have Apps that make their clients stick with them. What we do is show you how you can leverage your customer portal investment to add App support and leapfrog your competitors with an innovative solution. A recent customer was able to quickly add an App leveraging their web portal investment, changing customer behaviour in such a positive way that loyalty has significantly increased.

You know SME struggle to compete without a web portal and smartphone App to allow customer access where ever and whenever they need it. What we do is utilise the latest App Technology to undertake a combined, portal/App development as a single project. A recent customer was able to develop a Portal/App experience that was very cost-effective and allowed customers to access their data anywhere conveniently.

You know how SMEs end up with software systems and solutions each storing data that is critical to the business you struggle to access it conveniently enough to produce regular management reports. What we do is use connector technologies to access the data and create live feeds of the data into a data lake or cube that will allow you to access the data and use it to your advantage. A recent customer has used their lake to provide their customers with views and analytics that has set them apart in their industry.