3 Step Digital Technology Transformation

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Digital and Technology Transformation Strategies

Increase customer loyalty
Increase workforce efficiency
Harness local and offshore resources
Smartphone Application Strategy
Smart customer web portal strategy
Workforce digital transition strategy
Cloud first and migration strategy

3 StepS TO TECHNOLOGY TRANSFORMATION

1. Identify high return business investments

We will gain an understanding your organisations operations and challenges,
Facilitate a SWO(T) analysis to understand all challenges and opportunities
Identify highest return investments to generate real ROI. Learn more…

2. Determine digital and technology strategies

Analyse challenges and opportunities for technology aids and solutions
Develop strategies with roadmaps of rapid incremental improvements
Incremental solution implementation to provide value as timely as possible
Plan cost effective implementation and high return solutions. Learn more…

3. Implement strategic solutions

Match technologies to the Strategies and optimise the Solution Architecture
Determine the ideal local and off-shore team required for implementation
Involve project management expertise to plan solution implementation
Document R&D goals and objectives to ensure tax effective investment
Establish workforce transition and customer adoption change management plans
Rapidly deploy solutions to increase customer satisfaction and maximise ROI. Learn more…

Request Digital Technology Assessment

Example Strategic Business Investments

Increase customer loyalty and engagement

Customers who struggle to locate relevant information on your website, will increase the number of calls for simple routine enquiries, causing excessive costs and staff to miss critical support and sales opportunities.

A Smartphone or Web Application that provides a personalised login, with directly related customer information, will reduce phone call load while increasing customer satisfaction. This change will be achieved while providing a new channel for precision marketing that customers will value.

Increase workforce efficiency

Staff may be struggling with complicated processes that utilise many different tools, or they may deal with complex macro enabled Word or Excel files, or even an outdated Mobile Application. These situations are common across businesses.

A Smartphone App or Web App will provide tailored workflows that are easily maintained and extended, guiding the user through their daily tasks. Well-designed solutions improve efficiency, reduce training and support costs, while increasing staff satisfaction and retention.

Harness the right skills for the challenge

Diverse business challenges require diverse skill sets to determine the best practice in each department. Staff members can buckle under the weight of conflicting challenges without the right consultant to call for support. Consider all unaddressed process improvements that could be fast tracked to improve the bottom line.

Harness our strategic analysis and project management experience, solution design and implementation know-how to increase momentum of initiatives. Utilise our knowledge of AusIndustry Research and Development Tax incentive, local and offshore resources to complete simple and complex projects, improve ROI and boost productivity.

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Example Digital Technology Strategies

Smartphone Application strategy

Our consultants will formulate and optimise application ideas using best practice workshops and prototyping tools. Through structured User Centred Design (UCD), create an Application that is a pleasure to use and becomes a valuable extension of your organisation.

Explore the many implementation options to launch the Application in the most flexible, cost effective manner ensuring maximum ROI.

Customer web portal strategy

Utilise our extensive knowledge of cloud services provided by Microsoft, Amazon and Google to implement a state-of-the-art smart, integrated, customer portal. Through structured User Centred Design (UCD), create a customer portal that is a pleasure to use and becomes a valuable extension of your organisation.

Our consultants provide implementation strategies that take full advantage of workflow engines, integration tools, cloud Platforms As a Service (PAS), with the latest security and privacy standards. These strategies bring together a cost effective, safe, scalable and reliable customer experience.

Workforce transition strategy

Transitioning your workforce from outdated IT tools, or manual paper-based processes, involves many important time-consuming parallel activities. Our consultants will determine comprehensive transition strategies covering change management, training, project management and technology direction.

Harness our development, integration and testing expertise along with Smartphone Fleet Management, ensuring a smooth transition to a state-of-the-art tailored IT system that significantly improves productivity.

Cloud first strategy

Our consultants will use their extensive insight into Cloud providers such as Microsoft, Amazon and Google to review your infrastructure requirements and use proven processes to determine the best cloud migration strategy. Reduce the running costs of legacy systems or redeveloped solutions by ensuring the cloud migration takes advantage of hosted Platforms As a Service (PAS), virtual servers, containers, automation and serverless processing and launch as quickly as possible, while avoiding common pitfalls.